Booking & Cancellation: All bookings are subject to availability. Cancellations must be made at least 24 hours before the tour start time for a full refund. No refunds for no-shows or late cancellations.

Tour Duration: Tour duration includes travel time to and from the attraction. Actual time at the attraction may vary based on group size and conditions.

Weather & Safety: Tours operate rain or shine unless conditions pose safety risks. In case of cancellation due to weather, we will reschedule or provide a full refund.

Age Requirements: Children under 3 years old are free of charge. Children must be accompanied by adults at all times during the tour.

Mobile Tickets: Present your mobile ticket at the entrance. Screenshots or printed copies are not accepted. Ensure your phone is charged and accessible.

Health & Safety: Follow all attraction rules and guidelines. We are not responsible for personal injury or loss of personal belongings during the tour.

Photography: Photography is permitted for personal use. Commercial photography requires prior written permission.

Changes: We reserve the right to modify tour itineraries, timings, or attractions due to operational requirements or safety concerns.